778 pub Privacy Policy – How We Handle Your Personal Data

1. Scope and Application

This Privacy Policy ("Policy") applies to all personal data collected by 778 pub ("Company," "we," "us," "our") through the online gaming platform available at 778pub.bio, including all associated web pages, mobile-optimized interfaces, customer support channels, and promotional communications (collectively, the "Platform").

By registering an account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.

This Policy should be read in conjunction with our Terms & Conditions, which govern the overall use of the 778 pub Platform.

2. Data Controller

778 pub operates as the data controller for personal information collected through the Platform. For all privacy-related inquiries, requests, or complaints, you may contact us at:

• Email: [email protected]
• Business & Legal: [email protected]

778 pub operates in alignment with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

3. Information We Collect

778 pub collects personal data through several means: directly from you during registration and account use, automatically through your interaction with the Platform, and in some cases from third-party verification and payment service providers.

Information you provide directly:

• Full name, date of birth, and gender (required for account registration and age verification).
• Mobile number and email address (used for account authentication, OTP delivery, and communications).
• Home address and city (e.g., Manila, Cebu, Davao, Quezon City — collected during KYC verification).
• Government-issued identification documents (e.g., Philippine national ID, passport, driver's license) uploaded during KYC review.
• Financial information including GCash-linked mobile numbers, PayMaya account details, and bank account information necessary to process deposits and withdrawals.
• Source of funds declarations where required by anti-money laundering regulations.

Information collected automatically:

• IP address, device type, operating system, and browser type.
• Session data including login timestamps, pages visited, game history, and bet records.
• Geolocation data (country-level) derived from your IP address to enforce jurisdiction restrictions.
• Cookies and similar tracking data as described in Section 6 of this Policy.

Information from third parties:

• Identity verification data from KYC/AML service providers used to confirm the authenticity of documents you submit.
• Transaction confirmation data from payment processors (GCash, PayMaya, BPI, BDO, Metrobank, USDT providers).
• Fraud risk scoring from third-party security services used to protect the Platform and its users.

4. How We Use Your Information

778 pub uses the personal data we collect for the following purposes:

• Account creation and management: To register your account, verify your identity, and maintain your player profile on the 778 pub Platform.
• Age verification: To confirm that you are at least 21 years of age in compliance with PAGCOR regulations for online gaming in the Philippines.
• Transaction processing: To process deposits and withdrawals via GCash, PayMaya, and other supported payment methods in Philippine Peso.
• KYC and AML compliance: To fulfill our legal obligations under Philippine anti-money laundering laws and PAGCOR-aligned operating standards.
• Customer support: To respond to your inquiries, resolve disputes, and provide assistance through our 24/7 Filipino support team.
• Platform security: To detect fraud, prevent unauthorized access, and maintain the integrity of the 778 pub gaming environment.
• Responsible gaming: To monitor gaming patterns and proactively reach out to players who may benefit from responsible gaming tools, including deposit limits or self-exclusion.
• Marketing and promotions: To send you information about 778 pub bonuses, promotions, and new games — subject to your communication preferences. You may opt out of marketing communications at any time.
• Legal obligations: To comply with applicable Philippine law, regulatory requirements, and lawful requests from government authorities.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, 778 pub processes your personal data based on the following legal grounds:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to when registering your account.
• Legal obligation: Processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act, PAGCOR regulations, and the Data Privacy Act.
• Legitimate interests: Processing necessary for fraud prevention, Platform security, and responsible gaming monitoring.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit opt-in consent. You may withdraw consent at any time.

6. Cookies and Tracking Technologies

778 pub uses cookies and similar technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit 778pub.bio.

• Essential cookies: Required for the Platform to function — including session management, login authentication, and security tokens. These cannot be disabled without breaking core Platform functionality.
• Performance cookies: Collect anonymized data on how players use the Platform (e.g., pages visited, time spent on games) to help us improve the experience. No personally identifiable information is included.
• Preference cookies: Store your language and display settings so you do not need to re-enter them on each visit.
• Analytics cookies: Used to understand aggregate traffic patterns. Data collected is anonymized and used solely for internal reporting.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use core Platform features including login and deposits.

7. Sharing of Personal Data

778 pub does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share personal data only in the following circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and USDT providers receive the minimum data necessary to process your transactions.
• KYC and identity verification providers: Third-party services used to verify government-issued IDs and confirm your identity receive your submitted documents under strict data processing agreements.
• Game software providers: JILI, Pragmatic Play, and other licensed game providers may receive your player session identifiers to deliver game services. They do not receive your full personal profile.
• Legal and regulatory authorities: 778 pub will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or law enforcement agencies when required by law or valid legal process.
• Security and fraud prevention partners: Anonymized or pseudonymized data may be shared with fraud detection services to protect the Platform and all players.

All third-party data processors engaged by 778 pub are bound by contractual data protection obligations consistent with Philippine law.

8. Data Retention

778 pub retains personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• KYC documents are retained for the duration of your account relationship and for five (5) years following account closure.
• Session logs and gameplay records are retained for up to two (2) years for security and dispute resolution purposes.
• Marketing preferences and opt-out records are retained indefinitely to honor your consent choices.

Upon the expiry of applicable retention periods, personal data is securely deleted or anonymized so that it can no longer be linked to an individual.

9. Data Security

778 pub implements industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for all data transmitted between your device and the 778 pub Platform.
• Encrypted storage for sensitive data including passwords (stored as one-way hashes) and payment account references.
• Access controls limiting internal data access to authorized personnel with a legitimate need.
• Regular security audits and vulnerability assessments of the Platform infrastructure.
• Two-factor authentication (OTP via SMS) available for all player accounts.

While 778 pub takes reasonable precautions to protect your data, no internet transmission or electronic storage system is completely secure. You are also responsible for maintaining the confidentiality of your own account credentials.

10. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by 778 pub:

• Right to be informed: The right to know what personal data we collect and how it is used — as described in this Policy.
• Right to access: The right to request a copy of the personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of personal data where it is no longer necessary for the purpose it was collected, subject to retention obligations under applicable law.
• Right to object: The right to object to processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, submit a written request to [email protected]. We will respond within fifteen (15) business days. Identity verification will be required before processing any data rights request.

11. Children and Minors

778 pub does not knowingly collect personal data from individuals under the age of 21. The Platform is strictly prohibited for use by minors. If we discover that personal data has been collected from a user who is under 21 years of age, we will immediately suspend the account and delete the associated personal data, subject to any legal retention obligations.

If you believe a minor has registered on the Platform, please contact us immediately at [email protected].

12. Changes to This Policy

778 pub reserves the right to modify this Privacy Policy at any time. Material changes will be communicated to registered users via the email address or mobile number on file. The effective date of any revision will be updated at the top of this page. Continued use of the Platform after the effective date constitutes acceptance of the revised Policy.

13. Contact Us

For questions, concerns, or formal data rights requests related to this Privacy Policy or the handling of your personal data by 778 pub, please contact:

• Support (24/7): [email protected]
• Business & Legal: [email protected]

All requests must be submitted in English and must include your registered account username or mobile number for identification purposes. 778 pub aims to acknowledge all privacy inquiries within three (3) business days.